Technical Writing & Documentation

The type of documents we write usually answer the what, when, why, how, and what-happens-next questions!

A technical writer, (also known as a technical author), writes to:

·         inform,

·         persuade,

·         reinforce or change attitudes or behaviours,

·         motivate, and

·         help staff carry out tasks.

How will we do it?

At The Write Analyst, we treat a writing or documentation project like any other project.

  • Define the scope, goals, objectives, budget, timescale and approach.
  • Research the subject and topic, understand who the audience for the material will be, determine what information still needs to be acquired and how this will be obtained.
  • Plan the project and agree on a communication plan with stakeholders and sponsors.
  • Report on progress,
  • Deliver the project and obtain sign-off.

How will you benefit?

Business analysis, project management and technical writing are complementary skills.

Employing technical writing specialists with backgrounds in business and finance means you will need to spend less time explaining functions, systems, processes, and governance issues to your staff.

Our documents and reports will provide practical answers, solutions or recommendations. They will also be:

  • easy to read and understand,
  • packed full of useful, accurate information,
  • truthful and will give a good overall picture of the issue, recommendation or solution,
  • concise, neat, and look professional,
  • coherent, well structured, and organised for clarity and ease of use,
  • based on the scope or brief given to us.

Types of Documentation

At The Write Analyst, you will get useable documents that the intended audience will understand. We are fully conversant with documenting:

  • processes,
  • workflows,
  • procedures,
  • policies,
  • business requirements,
  • business plans,
  • project requirements, test plans, standards and deliverables,
  • web content where the documentation of processes and technical material is required,
  • training needs,
  • style guides and templates.